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Simple and clear 10 year guarantee
You can enjoy 25,550 hours of stress free sleep with the FUÜM 10 year guarantee.
Tried and tested
Every FUÜM mattress is the culmination of years of testing, and production of over a million mattresses. We’re happy to guarantee our mattress for 10 years because we know it will last that long. Our BS7297 Triangular Roller Test shows that your FUÜM mattress will compress significantly less than a premium sprung mattress.
Simple and clear
We’re confident that our product will stand the test of time, but if your mattress fails within 10 years from your date of purchase we’ll replace it for you. It’s as simple as that. Just give us a call or email us and we’ll do the rest. That’s our promise to you.
The fine print
Our replacement guarantee covers you for any physical defect in the mattress that results in it splitting, cracking or losing its shape. We cover for normal use and handling, but sadly can’t cover pillow fights or mattress dancing. Our guarantee does not cover any damage resulting from wear and tear.
Home trial
Unpacking your new mattress is the start of a beautiful friendship, but don’t worry if you don’t hit it off from day one. We’ll give you 100 nights’ sleep to make up your mind. -or- you’ve got 100 nights to make sure our mattress is your perfect sleep partner.
100 days
We are sure you will fall in love with your new mattress; all but a few of our customers do. If it’s not love at first night, don’t worry. We give you 100 nights to make up your mind. If you’re not 100% happy, we’ll pick up the mattress. We will give you a full refund: no questions, no charges, no hassle. You don’t even need to keep the box. (Most of our customers never need it again).
How it works
Our mattress is built to be slept on so use it as you normally would – living, lying, and loving. Don’t worry about the box or plastic (make sure you recycle them though - at FUÜM we love the planet and know you do too). If you choose to return your FUÜM mattress, send us an email and we’ll take care of the rest. We’ll arrange a convenient date and time to collect the mattress. Read our detailed terms and conditions for more information.